Refund Policy
At Nicks Tiki Bars, we stand behind the quality of our handcrafted products. If you're not fully satisfied with your purchase, we’re here to help.
✅ Returns
We accept returns on eligible, unused items within 14 days of delivery.
To qualify for a return:
Item must be unused and in original condition
Must be returned in original packaging
Proof of purchase is required (receipt or order number)
Custom-built bars are non-refundable unless they arrive damaged or defective.
🔁 Exchanges
We offer exchanges only for damaged or defective items. If your item arrives in poor condition, contact us within 48 hours of delivery with clear photos.
💰 Refunds
Once your return is received and inspected:
We’ll notify you of approval or rejection
If approved, a refund will be issued to your original payment method within 5–10 business days
Shipping charges are non-refundable.
❌ Non-Returnable Items
Custom orders (made-to-measure or with unique features)
Items showing signs of use or damage caused after delivery
📦 Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
📩 Contact Us
To request a return or report a problem, reach out to us at:
📧 info@nickstikibars.com
Please include your order number and a brief description of the issue.